FAQ

Frequently Asked Questions

What is PretPick?

PretPick is an online personalised shopping platform, where we work according to your style preference, your budget and your convenience.

Our Story

Prêt’ is a French word which means ‘ready to wear’. PrêtPick is a personal styling service that evolves with you. We offer a bridge between online and offline shopping, by combining the knowledge of style experts and technology to curate personalised outfits for you.

Our team consists of seasoned stylists and data scientists to create the perfect look for you. Look and feel your best, everyday!

How does it work?

Follow 3 simple steps.

    • Tell us about yourself: Fill out a 10 min ‘Style Quiz’ to share your size, style and budget preferences.
    • Get styled by experts: Based on your inputs, a stylist curates personalised looks with 5-7 clothing and accessories.
    • Try and buy: Try the items at home. Pay for what you love and return the rest. No questions asked!

What’s in a ‘Pick’?

The ‘Pick’ is carefully selected by your personal stylist. It is based on your style, fit and budget preferences.

We curate 5-7 items of apparel & accessories to create a personalised look for you. Along with the products you will also receive style cards which will assist you to style your looks. Includes a personal note from your stylist.

Do I pay for the styling service?

The personal stylist curates looks for you for free. No hidden charges to cover for this. It’s complimentary. You only pay for products that you like and choose to buy.

Is this a subscription service?

No mandatory subscription. We have made it very easy for you to give it a try, without any upfront commitment. You can choose to join the subscription plans or continue with one-off orders

How much does it cost?

Our collection includes items for every budget. We give complimentary styling services and only charge for the products that you keep. No hidden costs or surprises is our promise!

How does payment work?

Receive the ‘Pick’ without paying upfront. Pay only for what you keep.

How do returns work?

Returns are easy. Keep what you love and return the rest. No questions asked!

How is PretPick different from shopping online, or in a store?

The PretPick experience is not merely curated, it’s truly personalized to your taste, budget and lifestyle. Stylists handpick items just for you.

PretPick makes shopping not just convenient, but effortless. Like other online retailers, we save you a trip to the store by shipping items directly to you. Our personal stylists also save you the time and trouble of selecting clothing and accessories.

At PretPick, the dressing room is your home. We encourage you to try everything on from the comfort of your home and see how the items work with what’s already in your closet.

Returns are easy. Keep what you love, return the rest. No questions asked!

Receive the ‘Pick’ without paying upfront. Pay only for what you keep.

Shipping is always free!

What types of items can I expect?

Because our client’s tastes are varied, we carry a wide range of items. We are growing and evolving quickly and you can expect to see us add more and more new categories and brands.

What age can you style?

Each ‘Pick’ is completely customized to fit your individual preferences and needs. We carry a wide range of inventory that allows us to choose pieces that will be perfect for your personal style- regardless of your age.

Can I request specific pieces?

You can leave a note for your Stylist whenever you schedule a shipment. We recommend giving your Stylist an idea of what types of pieces you’re looking for rather than exact pieces so that she can choose new items you’ll love. For example, instead of a specific shirt, please let her know you’d love a printed button-up shirt for work and then she can choose the best piece for you. If you request a specific piece, we’ll do our best to find it for you, but sometimes these items may not be available. The more you share, the closer we can get to your style and delight you.

How many days should I expect to receive my box?

We have expert stylists curating looks for you, personalised based on your recommendations to our Style Quiz. And we have been lucky to get an overwhelming response to our offering! Please allow us 10-20 days to curate the look and deliver it across to you. If you need it sooner, do drop in a special request, and we will try our best to work around it.    

Where do you ship?

We are currently shipping pan India.